Alameda County dispatchers helped save a woman’s life Wednesday in New York after she began broadcasting her suicide attempt on Facebook Live, officials said.
A crisis center in Idaho — where the woman used to live — talked to her early in the morning and were led to believe she was in Alameda County. They called the East Bay dispatch center about 6:30 a.m., said Sgt. Ray Kelly, a spokesman for the sheriff’s office.
It turned out the woman was not in California or Idaho, but actually New York.
“The ball was in our court and we had to figure out what to do,” Kelly said. “There’s not really a game plan in terms of how to do this, but there are certain mechanisms in place, certain technology we can use.”
The quick-thinking Alameda County dispatchers obtained series of phone “pings” through a request from telephone companies to triangulate the woman’s position. The …