A Southwest Airlines employee saved the day for a Pittsburgh woman after the bag containing items she needed for chemotherapy treatment the next day failed to arrive at the airport.
WPXI Pittsburgh reports that a Southwest employee personally delivered the missing bag to the woman — who is battling stage four colon cancer — along with a handwritten note.
The ordeal began when the woman decided to take an earlier flight home from Nashville to Pittsburgh recently. While the airline told her that her luggage would arrive with her original flight, that didn’t happen, as the flight was canceled because of a maintenance issue.
She tells WPXI that panic quickly set in as she realized that the bag — which contained items she would need for an upcoming chemotherapy treatment  — might not arrive before her appointment the next day.
“Anybody who has gone through chemotherapy and is battling cancer knows how important it …
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